If you have any questions about payment with Klarna, contact Klarna Customer Service. Credits from returns are passed on to Klarna and offset against her open items. Possible overpayments will be refunded from Klarna.
Payment with Visa or Mastercard
The system checks whether the credit or debit card will participate in the 3-D security programs Verified by Visa or MasterCard SecureCode. These are specially developed for these card types that check whether the lawful cardholder and the rightful online retailer take part in a transaction. If the card is registered for the 3-D secure procedure, an additional query mask opens after entering the card data that is connected to your bank and asks to enter the “Secure Codes” (a password selected by you). The transaction is only carried out with the correct password. If your credit card is not registered for any of these procedures, payment will be made without further authentication. You can find more information about the credit card security procedures on: Verified by Visa or MasterCard SecureCode.Payment with American Express
The system checks whether the delivery address given in the order is identical to the address that is stored by American Express as an billing address (Amex Address Verification System, short “AVS”). If the addresses do not match, you will be asked in a separate email to store the different delivery address at American Express. Your delivery will only be sent after successful authentication.The following applies to all payments by credit card or debit card:
Credits from returns are always booked back to the credit card used for the purchase. You may be incurred by the transfer and processing fees of your respective bank. In this case will be La Strada do not refund the corresponding fees.Thanks for subscribing!
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